Address: 2nd flr. Maylor’s 2 Plaza, L. Sumulong Memorial Circle, Antipolo, 1870 Rizal

 

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warranty policy

WARRANTY TERMS AND CONDITIONS

        1. Warranty Period

                12 Months       – Processors, Motherboards, RAM, HDD, SSD, M.2,  Monitor, Video cards, PSU, Liquid Cooling,

                                          CPU Cooler, High-End Fans, Printers, and Mobile Phones.

                  3 Months       – Keyboards, mouse, Webcam, Headset, Flashdrive.

                  No Warranty  – Casing, Software, Aux Fans

        2. No receipt, No warranty policy

        3. No Cash Refund.

        4.  Only item/s with complete package, unused/unsealed condition can be exchanged.

        5. Items purchased are entitled to 7 days replacement & corresponding warranty.

        6. Items covered by warranty will be pulled out and sent to the supplier or manufacturer for warranty claims. Defective

            products under warranty but with no available stock for replacement may be upgraded provided that the customer

            pays for the price difference between the upgraded and the older model.

           – Warranty Waiting Time: 1 to 2  Months

        7. Customer will be informed as soon as the item is available for pickup.

        8. The company reserves the right to decline any return or exchange when the following circumstances occur.

        9. Item/s that has been damaged by accident, calamity, misuse, and or other incidents (including but not limited to fire,

            flood, earthquakes, and or use if incorrect voltage upon plugging in or water spills and the like.

       10. Cancellation due to change of mind of the client/s with regards our products.

       11.  Claiming for parts warranty:

                    Warranty receipt must be presented with the concerned problem of the products w/ same Serials Number &

              Warranty Stickers.

       12. Warranty void if;

            a. Warranty sticker is damaged, tampered, or missing

            b. Item is damage due to misuse, mishandling, malfunctions caused by viruses,

                software incompatibility maintained and or operated not in accordance with

                manual instructions

             c. Lightning Damage

       13. Monitors with dead pixels shall be reported within 24 hours for a replacement

       14. Above 1 month of purchased item will be a warranty for 1 to 2 months. No Replacement
       15. For COD – All warranty concerned after Delivery the buyer shoulder the fees.


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